Support · Telegram First
Telegram is the fastest route to a human, and for anything touching your account, balance or withdrawal it is the only route that can actually resolve it. This site is an affiliate guide — we cannot access accounts or process payments. Below: where to go, what to send, and how to get answered on the first message instead of the fifth.
Two Channels
The fastest route to a human. Use the support group for login trouble, APK install questions, deposit or withdrawal status, KYC document queries and bonus eligibility. Send your registered mobile number and a screenshot of the screen you are stuck on — it cuts the back-and-forth in half.
Where new promotions, event announcements, fresh game additions and 101F app update notices are posted first. If you want to know when a new APK build lands or when a seasonal bonus opens, this is the channel that carries it before anywhere else.
Your password. Your withdrawal password. Your OTP. Your card CVV. A payment to "release" a withdrawal or "unlock" a bonus. Not the operator, not a support agent, not a group admin, not us. If anyone asks, on any channel, stop responding and report the account.
Get Answered Faster
Support queues move on information, not urgency. A message with all four items below usually resolves in one exchange; a message saying only "withdrawal not received" takes four.
The number the account was opened with, including the country prefix. This is how support finds you. Send the number itself — never your password, your withdrawal password or an OTP.
Number only, never credentialsThe error message, the pending transaction, the rejected withdrawal — whatever you are looking at. One screenshot removes several rounds of clarifying questions. Blur nothing except your password field.
One image beats five sentencesFor a deposit, the UPI or bank transaction reference. For a withdrawal, the request ID shown in your transaction history. Plus the time it happened, with the date. References are how a payment is traced.
Transaction ID + timestampRestarted the app, cleared cache, checked KYC status, confirmed your IFSC. Saying so prevents support walking you back through steps you have already completed, which is where most of the wasted time goes.
Skip the repeated stepsWebsite Feedback
For corrections, broken links, feedback on this site or partnership enquiries. For anything touching your 101F account, balance, deposit or withdrawal, use Telegram instead — we genuinely cannot help with those.
Common Issues
Eight questions that cover most of what arrives in the support queue.
Do not repeat the payment. A duplicate transaction made while the first is still in flight is far harder to reverse than a single pending one is to trace.
Open your UPI or banking app, screenshot the confirmation showing the transaction reference and exact time, and send it to the Telegram support group along with your registered mobile number. Most delayed deposits are payment-gateway lag and settle within a short window on their own.
Still Stuck?
Send your registered mobile number, a screenshot of the screen you are stuck on, the transaction reference and what you have already tried. Four pieces of information, one message, usually one reply.
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